🔵 CoordIQ — Support

Sign up for a subscription at andriel.net, then log in with your registered email and password. A demo account is also available in the app — tap "Continue with Demo Account" on the login screen to explore features without signing up.

Solo — $149/month: Up to 40 active participants, all core features.
Practice — $349/month: Unlimited participants, up to 3 coordinators, team collaboration.
Enterprise: Agency-wide licensing — contact us for pricing.

Subscriptions are purchased directly at andriel.net via the web — not through the App Store. This is standard practice for professional B2B SaaS tools used in enterprise and healthcare settings.

Yes. The Solo plan is designed for individual support coordinators running their own practice. Enterprise plans are sold to agencies, but individual practitioners can subscribe independently.

Dictate or type bullet points about a support session and CoordIQ generates a complete, NDIS-compliant progress note. Notes can be exported as PDF or copied for your NDIS portal.

See all your participants' plan status, active goals, budget utilisation, and next required actions in a single view. Filter by urgency or plan review date.

Create follow-up tasks linked to specific participants and goals. Tasks include due dates and can be exported to your calendar.

Track funding utilisation across Core Supports, Capacity Building, and Capital Supports for each participant. Receive alerts when a participant approaches budget limits.

Search the NDIS registered provider directory by support category, location, and registration group. Contact providers directly from within the app.

Yes. CoordIQ is built to align with the NDIS Practice Standards for Support Coordination. Progress notes follow NDIS audit trail requirements and support category tracking uses current NDIS support categories.

Data is stored locally on your device and optionally synced to your private iCloud account. CoordIQ does not use third-party analytics or advertising SDKs. See our Privacy Policy for full details.

Use the "Forgot password?" link on the login screen. A reset link will be sent to your registered email.

After purchasing at andriel.net, log out and log back in to refresh your subscription status. If the issue persists, contact us at mj@andriel.net with your order confirmation.

Ensure both devices are signed into the same iCloud account with iCloud Drive enabled. Go to Settings → Apple ID → iCloud → iCloud Drive to verify.